作品简介
当机器智能超越了人类智能时会发生什么？人工智能会拯救人类还是毁灭人类？
作者提到，我们不是这个星球上速度最快的生物，但我们发明了汽车、火车和飞机。我们虽然不是最强壮的，但我们发明了推土机。我们的牙齿不是最锋利的，但我们可以发明比任何动物的牙齿更坚硬的刀具。我们之所以能控制地球，是因为我们的大脑比即使最聪明的动物的大脑都要复杂得多。如果机器比人类聪明，那么我们将不再是这个星球的主宰。当这一切发生的时候，机器的运转将超越人类。
人类大脑拥有一些其他动物大脑没有的功能。正是这些独特的功能使我们的种族得以拥有主导地位。如果机器大脑在一般智能方面超越了人类，那么这种新兴的超级智能可能会极其强大，并且有可能无法控制。正如现在大猩猩的命运更多的掌握在人类手中而不是自己手中一样，人类未来的命运也会取决于机器超级智能的行为。
但是，我们有一项优势：我们有机会率先采取行动。是否有可能建造一个种子人工智能，创造特定的初始条件，使得智能爆发的结果能够允许人类的生存？我们如何实现这种可控的引爆？
作者相信，超级智能对我们人类将是一个巨大的威胁。在这本书中，作者谈到了超级智能的优势所带来的风险，也谈到了人类如何解决这种风险。作者认为，他的这本书提到的问题将是我们人类所面临的最大风险。
这本书目标宏大，且有独创性，开辟了人工智能领域的新道路。本书会带你开启一段引人入胜的旅程，把你带到对人类状况和智慧生命未来思索的最前沿。尼克•波斯特洛姆的新书为理解人类和智慧生命的未来奠定了基础，不愧是对我们时代根本任务的一次重新定义。
尼克‧波斯特洛姆，全球著名思想家，牛津大学人类未来研究院的院长，哲学家和超人类主义学家。其学术背景包括物理、计算机科学、数理逻辑以及哲学，著有大约200种出版物，已经被翻译成22种语言。曾获得尤金‧甘农（Eugene R.Gannon）奖（该奖项的获得者每年只有一名，他们来自哲学、数学、艺术和其他人文学科与自然科学领域）。
Introduction of works
Based on a survey of more than 500 businesses, the authors found that only 60 percent provided an average service experience, and many even provided a "poor experience." They also found that only 3% of companies were able to provide a "great experience," with Disney leading the pack. What exactly is the secret to the success of the Disney experience? Drawing on years of experience training Disney employees and enhancing the service experience for other well-known companies, the authors reveal the five principles of the I.C.A.R.E. that have kept Disney at the top of the industry for more than 60 years - "Impression," "connection," "attitude," "response," and "Great traits." These five principles provide a clear framework for other businesses to build experiences on the same level as Disney's. Unlike many framework-oriented books, this one is extremely practical - there are "coping strategies" at the end of each chapter. Readers can follow these concrete steps to create a "great experience" - · Find out what kind of experience customers want; · Understand the 5 levels of experience and find your own level; · Adopt the "Experience Coefficient" tool and follow the five principles of "I.C.A.R.E." to create service experience; · Seize 12 opportunities to elevate the experience level; · Develop customers into "experience ambassadors" who take the initiative to share their "great experiences" with others. After reading this book, you can create a Disney-level "great experience."
Bruce Loeffler is co-founder and president of ExperienceInternational. During his 10 years at Disney, Bruce has held some key positions... . Bruce has developed extensive training programs for Disney and other Fortune 500 companies that specialize in customer service, motivation, communication, leadership, and more.
Brian T. Church is co-founder of ExperienceInternational and CEO of AmbassadorsInternational. Brian specializes in building business relationships and creating relationship momentum for global brands, ideas and companies.
